Product Update January 2025

The January 2025 release introduces support for extracting data from large payloads in API nodes, new date formats in the Entity Setter and improved dialog export functionality in the Marketplace. Additionally, the Turn Editor now offers three answer format options: Standard Text, Concise Summary, and Bullet Point Summary, with the ability to extract WhatsApp numbers for use in dialog entities.

Dialog nodes

  • Allowing extraction of data from large payload from the API nodes of the platform.
  • Entity setter is providing new date formats (YYYY-MM-DD + DD-MM-YYYY)

Improvements

    • Dialogs could not be exported and created in the marketplace. This froze the creation of new dialogs and updates of existing dialogs.
    • In the Turn Editor, the Answer format allows choosing between 3 types:
      • Standard text
      • Concise summary text
      • Bullet point summary

Answer format.png

Example Standard text:

Standard text.png

Example Concise Summary:

Concise.png

Example Bulletpoint Summary:

Bulletpoint Summary.png

  • Extract the WhatsApp phone number from Engage so the WhatsApp number can be used in the dialog entity {{system.whatsappnumber}}.