On this page, you'll find a comprehensive overview of the product updates for October, November, and December 2023. These updates highlight new features, enhancements, and improvements across Spotler AIgent, Engage, and other modules. Explore the latest changes and discover how they can benefit your customer support experience.
On this page you have the following options:
New! Spotler AIgent Marketplace
In the Spotler AIgent Marketplace, you can now find a library of template dialogues that can be added to your chatbot with just one click. The library includes common dialogues such as welcome dialogues, gathering standard information, providing information about opening hours, and more. These dialogues are available in both Dutch and English and are constantly being expanded. You can easily add these dialogues to your chatbot and make adjustments like tone of voice or sequence.
Redesigned Analytics Module
The Analytics module in Spotler AIgent has been redesigned to provide a more user-friendly experience. It now offers a complete overview of chatbot conversations, making it easier to review and improve interactions with customers.
Platform Announcement
As you may have heard, Twitter has changed its name and logo. This change has also been reflected in Spotler AIgent, with the new logo now visible. The update will soon be implemented in Spotler Engage as well.
Spotler AIgent Marketplace Updates
The Spotler AIgent Marketplace continues to expand, now offering a new election dialogue tailored for municipalities. This is ideal for handling common questions from residents. New dialogues are regularly added, and users are encouraged to share suggestions.
Spotler AIgent Marketplace Updates
The Spotler AIgent Marketplace continues to grow, making it easier than ever to automate customer service. New dialogues and features like Smart AI.gent are helping customers automate frequently asked questions effortlessly using AI.
Coming Up
- Publishing redesign
- WhatsApp campaigns
- Smart AI.gent analytics